mrcn88 Privacy Policy

1. Who We Are

mrcn88 operates the online gaming platform accessible at mrcn88.org (the "Platform"), providing sportsbook, live casino, slots, and related gaming services to registered Members. For the purposes of applicable data protection law, mrcn88 acts as the data controller in respect of personal data collected through the Platform.

mrcn88 is committed to protecting the privacy and security of all individuals who interact with our Platform, and we process personal data in accordance with internationally recognised data protection principles. This Policy applies to all users of the mrcn88 Platform, including prospective Members who browse without registering.

2. Personal Data We Collect

mrcn88 collects the following categories of personal data in connection with your use of the Platform:

mrcn88 does not intentionally collect special category data (such as health data, racial or ethnic origin, or political opinions) unless specifically required by applicable law or responsible gaming obligations.

3. How We Collect Your Data

mrcn88 collects personal data through the following means:

• Direct provision: Data you submit when registering an account, completing KYC verification, making a deposit or withdrawal, or contacting our support team;
• Automated collection: Technical and usage data collected automatically when you access the Platform, including through cookies, log files, and device fingerprinting technologies;
• Third-party sources: Identity verification data from KYC service providers; fraud risk signals from anti-money laundering screening providers; payment confirmation data from payment processors including Touch n Go eWallet, Boost, and FPX-participating banks (Maybank, CIMB, Public Bank);
• Public sources: Publicly available information used for due diligence purposes in compliance with applicable anti-money laundering obligations.

4. Legal Basis for Processing

mrcn88 processes your personal data on one or more of the following legal bases:

• Contractual necessity: Processing required to create and operate your mrcn88 account, process transactions, and deliver the Services you have requested;
• Legal obligation: Processing required to comply with applicable anti-money laundering laws, Know Your Customer regulations, age verification requirements, and reporting obligations under international gaming authority frameworks;
• Legitimate interests: Processing necessary for mrcn88's legitimate business interests, including fraud prevention, platform security, responsible gaming monitoring, and service improvement, where such interests are not overridden by your fundamental rights;
• Consent: Where required by law, processing based on your explicit, freely given, and withdrawable consent — for example, in respect of certain marketing communications.

5. How We Use Your Personal Data

mrcn88 uses the personal data it collects for the following purposes:

• Creating, operating, and securing your mrcn88 account;
• Processing deposits and withdrawals via your chosen payment method;
• Verifying your identity and age in accordance with KYC obligations;
• Detecting, investigating, and preventing fraudulent transactions, money laundering, and other prohibited conduct;
• Providing personalised game and product recommendations based on your usage patterns;
• Administering bonus and promotional offers you have opted into;
• Monitoring account activity to identify responsible gaming concerns and enabling or enforcing any responsible gaming tools you have activated;
• Communicating with you regarding your account, transactions, and support requests;
• Sending you promotional communications where you have provided consent or where applicable law otherwise permits;
• Conducting internal analytics and platform performance monitoring;
• Complying with applicable legal and regulatory obligations.

mrcn88 will not use your personal data for purposes materially different from those described in this Policy without first providing notice and, where required, obtaining your consent.

6. Data Sharing & Disclosure

mrcn88 does not sell your personal data to third parties. We may share your data with carefully selected third parties in the following circumstances:

• Service providers: Third-party vendors who process data on our behalf, including payment processors, KYC verification providers, IT infrastructure providers, customer support platforms, and analytics services. All such providers are bound by data processing agreements requiring them to handle your data securely and only as instructed by mrcn88;
• Game providers: Certified game software providers (such as Evolution Gaming, Pragmatic Play, PG Soft) who require minimum technical data to operate their platforms within the mrcn88 lobby;
• Regulatory and law enforcement authorities: Where mrcn88 is required by law, court order, or regulatory direction to disclose personal data, including under applicable anti-money laundering, counter-terrorism financing, or gaming regulatory frameworks;
• Business transfers: In the event of a merger, acquisition, or sale of mrcn88's business or assets, your data may be transferred to the acquiring entity, subject to the same privacy protections described in this Policy.

7. Cookies & Tracking Technologies

The mrcn88 Platform uses cookies and similar tracking technologies to operate core platform functions, maintain your login session, prevent fraud, and analyse usage patterns. The categories of cookies used by mrcn88 include:

• Strictly Necessary Cookies: Required for the Platform to function. These cannot be disabled without impairing core functionality such as the login session, Wallet access, and bet placement;
• Performance Cookies: Collect anonymised data about how Members use the Platform (e.g., pages visited, features clicked) to help mrcn88 improve the user experience;
• Functional Cookies: Remember your preferences such as display language, preferred game category, or responsible gaming settings;
• Security Cookies: Used to detect and prevent fraudulent access attempts, including device fingerprinting and session integrity checks.

You may manage cookie preferences through your browser settings. Disabling strictly necessary cookies may impair your ability to use the mrcn88 Platform. Please note that mrcn88 does not use third-party advertising cookies or share cookie data with advertising networks.

8. Data Retention

mrcn88 retains personal data for as long as is necessary to fulfil the purposes for which it was collected, including compliance with legal, regulatory, and contractual obligations. Specific retention periods are as follows:

• Account and transaction data: Retained for a minimum of five (5) years from account closure, in compliance with applicable anti-money laundering record-keeping requirements;
• KYC documentation: Retained for a minimum of five (5) years from the date of verification, or longer where required by applicable law or regulatory direction;
• Support correspondence: Retained for three (3) years from the date of the interaction;
• Technical and usage data: Retained in anonymised or aggregated form for platform analytics purposes; identifiable technical data is deleted or anonymised within 13 months.

Following the applicable retention period, personal data is securely deleted or irreversibly anonymised.

9. Data Security

mrcn88 implements industry-standard technical and organisational security measures to protect your personal data against unauthorised access, loss, destruction, or alteration. Key security measures include:

• 256-bit SSL/TLS encryption for all data transmitted between your device and mrcn88 servers — the same standard used by Malaysian banks such as Maybank and CIMB for online banking;
• Passwords stored using strong one-way cryptographic hashing (never in plain text);
• Two-factor authentication (2FA) available to all Members and enforced for administrative access;
• Role-based access controls limiting internal data access to staff with a legitimate operational need;
• Regular independent security audits and penetration testing of the Platform infrastructure;
• Real-time monitoring of login activity with automated alerts for anomalous access patterns.

10. Your Data Rights

Subject to applicable law, you have the following rights in respect of your personal data held by mrcn88:

• Right of access: Request a copy of the personal data mrcn88 holds about you;
• Right to rectification: Request correction of inaccurate or incomplete personal data;
• Right to erasure: Request deletion of your personal data, subject to mrcn88's legal retention obligations;
• Right to restriction: Request that mrcn88 restrict the processing of your data in certain circumstances;
• Right to data portability: Request a structured, machine-readable copy of data you have provided to mrcn88, where technically feasible;
• Right to object: Object to processing of your personal data based on legitimate interests, including direct marketing;
• Right to withdraw consent: Where processing is based on consent, withdraw that consent at any time without affecting the lawfulness of prior processing.

To exercise any of these rights, submit a written request to [email protected] including your registered username and a description of the right you wish to exercise. mrcn88 will respond within 30 days of receipt. Where requests are complex or numerous, this period may be extended by a further 60 days, in which case you will be notified.

11. International Data Transfers

mrcn88 may transfer your personal data to third-party service providers located outside Malaysia. Where such transfers occur, mrcn88 ensures appropriate safeguards are in place, including contractual data processing agreements incorporating standard data protection clauses recognised under applicable international data protection frameworks.

By using the mrcn88 Platform, you acknowledge and consent to the transfer of your personal data to countries outside Malaysia where necessary for the performance of our Services, provided such transfers are conducted in compliance with applicable data protection law.

12. Children's Privacy

Parents and guardians who believe a minor has registered an account with mrcn88 are requested to contact [email protected] immediately so that the account can be reviewed and closed without delay.

13. Changes to This Policy

mrcn88 reserves the right to update this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or operational requirements. Where material changes are made, mrcn88 will notify registered Members by email to the address associated with their account, or by displaying a prominent notice on the Platform, prior to the changes taking effect.

The "Last Updated" date at the top of this Policy reflects when the most recent revision was made. Your continued use of the mrcn88 Platform following the effective date of any revision constitutes acceptance of the revised Policy. If you do not agree with the revised terms, you must cease using the Platform and may request account closure in accordance with the mrcn88 Terms & Conditions.

14. Contact & Data Enquiries

For any questions, concerns, or requests relating to this Privacy Policy or the processing of your personal data by mrcn88, you may contact us at:

All data-related requests must be submitted in writing and include sufficient information to verify your identity as the Account holder. mrcn88 reserves the right to request additional verification before processing any data rights request.